He is a valuable asset to his company...
It all started with a postcard inquiry about health insurance options and blossomed into a stress-free change in the coverage I had and a lifelong friendship with Robert Keough (aka Bobby) Initially I responded to his introduction as” just a spiel or even a scam” and was ready to hang up. I soon realized that he is so passionate and dedicated to his job that he was more concerned about truly helping me than” scoring” a new client. I never felt pressured to make a decision and appreciated his patience and clarity in explaining my options. His level of knowledge about different plans allowed me to choose what was best for me. I felt I had a friend guiding me though a confusing maze. (Insurance plans can be intimidating and confusing) Interacting with Bobby showed me that you never know how your life will be enriched and blessed by responding to a simple postcard. He is an outstanding example of how to do one’s job with professionalism, empathy, and a terrific sense of humor. He is timely and thoughtful with following up on questions/concerns I have regarding my new insurance policy and inquiring about how my life is going in general. He is a valuable asset to his company and deserves to be recognized, appreciated and thanked.